The myq compatibility tool above will help you check to see if your garage door opener is compatible with myq.
Myq device not working garage door opener.
With myq connectivity our garage door openers gate operators and commercial door operators can be controlled right from your smartphone or through our cloud based software.
Our myq support guides and resources cover a variety of topics to help you troubleshoot any issues and get peace of mind.
Integrated video camera features 1080p hd video with 2 way audio communication and optional cloud storage.
Next go up to your garage door opener unit and locate the learn button.
If there is an issue with the safety sensors and the door is unable to close normally this will also cause an issue closing the door from the app.
Resolve issues when a myq device does not activate from the myq app website or mobile site.
To see if you are having coverage issues you could use a wifi analyzer app on your phone to do a heat map of that area.
When attempting to connect your myq smart garage hub and or myq garage to your home network a solid green led light means you are connected to your wi fi network.
My chamberlain myq garage door opener is the type that has a device wired via ethernet that talks to the opener via their regular wireless protocol it does not have wifi baked in.
Tap on next in the app when you ve located the button.
If unable to connect to wi fi the wi fi garage door opener or myq garage wi fi hub won t connect to my wireless network home router.
If you need help with your myq app or smart equipment whether it s installation connectivity or features we have you covered.
Myq app help customer support.
In this case you ll want to choose garage door opener.
If you are unable to get a solid green led light when setting up wi fi the issue may be that the smart garage hub is not connecting to the home router internet or mobile device.
Garage door opener is not working if your garage door opener no longer has power the wi fi hub will send a command to the garage door opener.
After that press and release the learn button.
Most garage door opener brands are compatible with myq technology if the model was manufactured after 1993.
Select the device that you re setting up.
It will likely be a yellow or purple button.
These garage door openers will usually have safety sensor eyes.